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Phase:
Transition & Scaling
Action
Key Considerations
Responsible Person
Status
Conduct intern
performance reviews
performance reviews
- Assess technical and professional skill development
- Provide feedback and adjust individual development plans
- Document progress for employer reporting
Technical Manager
Review client
satisfaction
satisfaction
- Collect formal feedback from employer partners
- Assess project completion rates and quality
- Address any service delivery issues immediately
Programme Director
Monitor financial
performance
performance
- Track revenue, costs, and profitability per intern
- Review cash flow and payment collections
- Adjust pricing or operations if needed
Finance Manager
Evaluate recruitment
effectiveness
effectiveness
- Analyse candidate success rates and attrition
- Adjust recruitment criteria and selection process
- Maintain candidate pipeline for future cohorts
Candidate Manager
Provide team
development
development
- Ongoing training for mentors and staff
- Share best practices and lessons learned
- Address any performance or capacity issues
Programme Director